Data Security
Data Retention
6. Your Privacy Rights
7. Cookies and Tracking
Technologies
9. Third-Party Links
10. Policy Updates
11. Contact Us
1. Information We Collect
We collect personal information you provide directly to us, as well as information collected automatically through your use of our Services.
Information You Provide:
Name
Email address
Phone number
Home address
Payment details (via secure third-party processors)
Cleaning preferences or special instructions
Feedback or customer support inquiries
Information Collected Automatically:
IP address
Device type and operating system
Browser type
Website usage activity
Location data (if permissions are granted)
2. How We Use Your Information
We use your information to:
Provide and manage cleaning services
Schedule and communicate about appointments
Process payments and send receipts
Improve services and user experience
Personalize service offerings
Respond to questions or feedback
Send service updates and legal notices
Comply with legal obligations
3. Sharing and Disclosure of Information
We do not sell your personal information. We may share data only with:
Trusted service providers (e.g., payment processors, booking systems)
Cleaning staff (only necessary information)
Law enforcement or authorities as required by law
Successors in case of a merger or acquisition
4. Data Security
We use encryption, secure storage, and access control to protect your personal data. Although no method is 100% secure, we implement best practices to minimize risk.
5. Data Retention
We retain data only as long as needed for service delivery, legal compliance, or business operations. You may request deletion of your information at any time.
6. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
Access your personal data
Request correction or deletion
Limit or object to data use
Withdraw marketing consent
To exercise your rights, email us at management@alorateam.com.
7. Cookies and Tracking Technologies
We use cookies to improve website functionality and analyze usage. You may disable cookies via your browser settings, though this may affect site performance.
8. Children’s Privacy
Our services are not intended for users under 18. We do not knowingly collect data from minors. If such data is discovered, it will be deleted promptly.
9. Third-Party Links
Our website may include links to other sites. We are not responsible for their privacy practices. Review their policies before providing information.
10. Policy Updates
This Privacy Policy may be updated periodically. We encourage you to review it regularly. Your continued use of our services indicates acceptance of changes.
11. Contact Us
Alora Cleaning Solutions LLC
Email: management@alorateam.com
Phone: (470) 344-3816
